You have two options when creating a FOI request within FOIA Machine:
When you hit send, FOIA Machine emails the contacts you selected. It will also send a copy to the email address you provided when you registered. After you send your request, FOIA Machine expects you to communicate with the FOI officer through whatever channel is most convenient. Generally, this will be via email and/or phone.
There is another email address CC'ed on all messages sent by FOIA Machine. It's EMAIL UNAVAILABLE, the email address created for you to track the status of your requests, agency response times and to aid in keeping a convenient log of your interactions in a central location. This is optional. If you don't want FOIA Machine to keep track of the emails between you and the FOI officer, then remove EMAIL UNAVAILABLE from the CC field of all future emails.
You can update your contact information on the My Settings page, but please note that any emails already sent cannot be updated with your new email address.
When you're creating your request, you can choose to keep it private or make it public. If it's public it will appear in FOIA Machine's listing of public requests and anyone with the url can view your request.
If you have private requests that have been around for more than 6 months, we will send you a friendly email letting you know we plan to make the request publicly available unless you specify otherwise. We believe a robust database of requests can help the community learn how to navigate FOI laws, and any information turned over by the government in response to your request could help someone else.